Projects / Third‑Party Management — Unicare

Project

Module for the largest Home Care in Latin America: provider onboarding, geo‑tracked visits, prescription bidding and quality controls.

Context


Built a third‑party management module for Unimed's Home Care operation to improve allocation, traceability and quality of services at patients' homes.

Highlights


  • Provider onboarding and credential management.

  • Geo‑tracked visits with check‑in/out and geofence validation.

  • Prescription bidding workflow to match demands with qualified providers.

  • Service statuses (awaiting, in service, finished) and SLA dashboards.

  • Quality checklists, photo evidence and digital signatures.

My role


Led UX flows and front‑end implementation with Ionic + React, integrating with existing APIs and design system guidelines.

Impact


Greater visibility over field operations, faster allocation and more consistent quality across providers.

Project

Third‑Party Management — Unicare

unimedfortaleza.com.br

Results

+60% increase in productivity

+80% reduction in operating cost

Better SLA adherence

Fale conosco no WhatsApp